Contact Us  

To reach emergency personnel for NEXUS 24/7, call toll-free

(855) 329-1781

Contact Us

To reach emergency personnel for NEXUS 24/7, call toll-free (855) 329-1781.

Property Restoration or Project-related Questions

24-hour Construction Hotline: (844) 589-3655

The 24-hour Construction Hotline provides property owners a single point of contact for questions or concerns about previous construction or restoration. The 24-hour Construction Hotline is available 24 hours a day, 7 days a week. Please be ready to provide your name, phone number, the location of the property and any concerns you may have. We will have an experienced pipeline representative return your call within 24 hours.

For broader community or media related questions, or if your question does not fit in the other categories, please contact

Media Relations: (888) 992-0997


Public Awareness

If you have a non-emergency question regarding Enbridge’s damage prevention program, integrity management program or operations in your area, you can call Public Awareness at 1-888-293-7867 or visit


Mail :
Public Awareness Department
5400 Westheimer Court
Houston, TX 77056